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Varius Tenants using a singre trunk for outbound  

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vitorcosta
(@vitorcosta)
Trusted Member
Joined: 1 year ago
Posts: 83
04/03/2020 7:25 am  

Sorry if it already exists, I tryed to search in the forum and didnt found a tutorial about it.
We have varius Tenants, each of them uses your own CID configured in the Outbound Round. All of them uses the same SIP Provider with identical configuration. Today, we are creating the "same" trunk inside each of the tenants (various identicals trunks).
Since the trunk configuration is identical, is Is there a way to use a single Trunk so the outbound Route in the Tenant points to it?
We must be able to inform a specific CID for each of the tenants.


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 2355
06/03/2020 8:38 am  

Yes, you can centralize all the configurations on the main tenant, then, create specific outbound routes for each tenants, then create route selection, and finally configure the tenants to use those routes selection, and the DID assigned to them.


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vitorcosta
(@vitorcosta)
Trusted Member
Joined: 1 year ago
Posts: 83
25/03/2020 3:59 pm  

Perfect, we did it and its working fine for external numbers.
But, can we simply give to a Tenant, access to a specific trunk in the main Vital?

In the tenant options we can add other tenants in "Allowed Tenant Trunks", but dont know what do do after that.
We have two PBXs, that can call each other, and lots of tenants, each tenant having you own extension number and respective trunk for receiving an making calls, we'd love to use only one trunk for this, but with no need to create tons of outbound routes out of the tenant if possible.


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 2355
26/03/2020 11:41 am  

@vitorcosta

Yes, it is possible only to use one outbound route for all the tenants. You can configure just one trunk on the main system, then for the tenants you just assign the DIDs that belong to them and give them the outbound profiles to call through the main system’s outbound routes.

You can create the Outbound profiles under PBX > Class of Service > Route Selection

On the tenants, for outbound calls, you must assign the outbound profile to the classes of services you've created on the tenant.

 

 


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