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[Solved] Ring Groups issues after update to 2.3.0  

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edege
(@edege)
Active Member
Joined: 3 weeks ago
Posts: 9
13/03/2019 5:28 pm  

I cant see any of my Callgroups.

and none of them are working at  all.

i get this error when trying to look for one.

Fatal error: Call to undefined method modules\ring_group\ring_group::search() in /usr/share/ombutel/www/includes/app/Core.php on line 0

and i get this error when trying to replace it yes i understand its a Duplicate

 

Exception: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '00' for key 'extension' With Query: insert into `ombutel`.`ombu_ring_groups` (`extension`,`description`,`strategy`,`ringtime`,`music_group_id`,`prefix`,`class_of_service_id`,`external_numbers`,`destination_id`,`tenant_id`) values (?,?,?,?,?,?,?,?,?,?) at file /usr/share/ombutel/www/includes/db.php on line 0

# File Function
1 /usr/share/ombutel/www/index.php:0 app\Core->run(...args);
2 /usr/share/ombutel/www/includes/app/Core.php:0 app\Core->_loadModule(...args);
3 /usr/share/ombutel/www/includes/app/Core.php:0 app\Core->loadModuleAction(...args);
4 /usr/share/ombutel/www/includes/app/Core.php:0 modules\ring_group\ring_group->put(...args);
5 /usr/share/ombutel/www/modules/ring_group/ring_group.php:0 ombutel\ring_group->save(...args);
6 /usr/share/ombutel/www/includes/ring_group.php:0 ombutel\ring_group->persistent_save(...args);
7 /usr/share/ombutel/www/includes/persistent.php:0 ombutel\ring_group->insert(...args);
8 /usr/share/ombutel/www/includes/persistent.php:0 ombutel\db->query(...args);
9 /usr/share/ombutel/www/includes/db.php:0 ombutel\db->__construct(...args);
10 /usr/share/ombutel/www/includes/db.php:0 ombutel\db->__construct(...args);

i try new cmd tool as well 

vitalpbx --check-integrity

come's back as "No Issues Found!"

thank you for your time on this 🙂 

im sure its a quick fix.

 

This topic was modified 5 days ago by edege
This topic was modified 5 days ago by mrivera

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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 1 year ago
Posts: 997
13/03/2019 5:39 pm  

Are you using multi-tenant feature?


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edege
(@edege)
Active Member
Joined: 3 weeks ago
Posts: 9
13/03/2019 5:49 pm  

no we are not, just one PBX on a local server.

 


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 1 year ago
Posts: 997
13/03/2019 5:50 pm  

are you trying to create two ring groups with the same extension number


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edege
(@edege)
Active Member
Joined: 3 weeks ago
Posts: 9
13/03/2019 5:54 pm  

i can't even see the old one's that i had in placed. to fix or update, we had a few of them broke my IVR's etc.. when you open callgroup and try to seach for one i get an error that was ported above.  or if you try to expand to see what is listed it's fullly blank.


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 1 year ago
Posts: 997
13/03/2019 5:57 pm  

execute this in your console: 

mysql -uroot ombutel -e'update `ombu_ring_groups` set `tenant_id` = 1 where `tenant_id` is null;'


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edege
(@edege)
Active Member
Joined: 3 weeks ago
Posts: 9
13/03/2019 6:02 pm  

that seem to work. but is there a way to update them from a console. if not ill have to update one by one to and have to hit update on each one for them to start working again,  as of right I see all of my Groups again Thank you very much for that, But they fail to work till I go into each one of them and update each one.

 


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 1 year ago
Posts: 997
13/03/2019 6:07 pm  

To rebuild your asterisk files and DB, you may execute the following command:

vitalpbx --dump-conf

However, we will release a new update the next week to fix any other issue like this.

 


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edege
(@edege)
Active Member
Joined: 3 weeks ago
Posts: 9
13/03/2019 6:10 pm  

ok thank you Very much Mrivera, this really help alot, if find any more i can report back..

believe it or not i try looking around for a fix before posting.

Thank you once again for your time in this matter.  that seem to fix me up 


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edege
(@edege)
Active Member
Joined: 3 weeks ago
Posts: 9
13/03/2019 6:17 pm  

very sorry found one more. Reports > "PBX Reports" > "Status Page"

gives a error no rush on this one tho. just a heads up.

"Exception: Undefined property: stdClass::$Accountcode at file /usr/share/ombutel/www/includes/ami.php on line 0"

1 /usr/share/ombutel/www/index.php:0 app\Core->run(...args);
2 /usr/share/ombutel/www/includes/app/Core.php:0 app\Core->_loadModule(...args);
3 /usr/share/ombutel/www/includes/app/Core.php:0 app\Core->loadModuleAction(...args);
4 /usr/share/ombutel/www/includes/app/Core.php:0 ombutel\OmbutelModule->getContent(...args);
5 /usr/share/ombutel/www/includes/OmbutelModule.php:0 modules\status_report\status_reportForm->getForm(...args);
6 /usr/share/ombutel/www/modules/status_report/status_reportForm.php:0 ombutel\ModulesForm->form(...args);
7 /usr/share/ombutel/www/includes/ModulesForm.php:0 ombutel\ModulesForm->getTabs(...args);
8 /usr/share/ombutel/www/includes/ModulesForm.php:0 modules\status_report\status_reportForm->tabChannels(...args);
9 /usr/share/ombutel/www/modules/status_report/status_reportForm.php:0 ombutel\ami->channels(...args);
10 /usr/share/ombutel/www/includes/ami.php:0 {closure}(...args);

sorry about that 🙂

 

This post was modified 5 days ago by edege

mrivera liked
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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 1 year ago
Posts: 997
14/03/2019 9:33 am  

We already released a new version to fix the issues reported by you and other users. To update, please follow these steps (on Linux console):

  • Clean cache: yum clean all
  • Update to Latest version: yum update vitalpbx

Our apologies for the inconvenience.


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edege
(@edege)
Active Member
Joined: 3 weeks ago
Posts: 9
15/03/2019 9:20 am  

very to sorry to pick on you again, u just found new iusse today.

all of my Users are gone / Hidden. was hoping this update would fix this.

 im getting then  Duplicate thing when trying to readded them 🙂

This post was modified 3 days ago by edege

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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 1 year ago
Posts: 997
15/03/2019 9:21 am  

Users? Extensions users? GUI users? 


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 1 year ago
Posts: 997
15/03/2019 9:23 am  

Do you have any screenshot?


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edege
(@edege)
Active Member
Joined: 3 weeks ago
Posts: 9
15/03/2019 9:38 am  

here is a screenshot 🙂 sorry for GUI users so they can login to check VM etc..

This post was modified 3 days ago by edege

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