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hlev
 hlev
(@hlev)
Eminent Member
Joined: 8 months ago
Posts: 47
12/02/2020 7:29 pm  

This is for PJSIP, can I manually set the alert-info value a phone is expecting to autoanswer an intercom call on the whatever file it the PJSIP alert-info are set in or are this values saved in the db?


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hlev
 hlev
(@hlev)
Eminent Member
Joined: 8 months ago
Posts: 47
13/02/2020 5:27 am  

I am having the issue with Polycom VVx450 phones, users are reporting that even though the intercom options are set o the server phones won't auto answer 


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hlev
 hlev
(@hlev)
Eminent Member
Joined: 8 months ago
Posts: 47
13/02/2020 10:07 am  

I think I found the file, extensions__20-baseplan.conf, would this get overriding or would it be safe to add the header there?

Header in the file doesn't appear to be written by Vital so my guess is it will be ok?

This post was modified 2 months ago by hlev

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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 2232
14/02/2020 7:36 pm  

Ok, this is something that cannot be add-ed trough VitalPBX, however, you can add your own headers on base plan, as you mentioned, however, this will be overwritten on the next update.

What we're going to do for the next version, is to add a new module to add headers for the intercom feature.


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hlev
 hlev
(@hlev)
Eminent Member
Joined: 8 months ago
Posts: 47
18/02/2020 5:41 pm  

@ing-joserivera26 Thanks, I'll keep in mind that the file will get overwritten on the next update if the new header module is not out yet.

 


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