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Blacklist module can't forward to voicemail  

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technomancer_101
(@technomancer_101)
Active Member
Joined: 5 months ago
Posts: 13
10/02/2020 12:51 pm  

Hi there,

I'm trying to setup the blacklist so certain incoming numbers are automatically directed to a voicemail box, however when I enable and test I get "We're sorry, but voicemail service is disabled for this extension"

From what I've found and what I've tested, I can't see anything wrong with my voicemail setup.

Does the blacklist module rely on specific feature codes?


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 2232
10/02/2020 6:00 pm  

We will make some tests to try to reproduce the issue you are reporting, and then, give you a better answer about what you can do to fix it.


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technomancer_101
(@technomancer_101)
Active Member
Joined: 5 months ago
Posts: 13
11/02/2020 8:15 am  

Thank you.

And not that it really needs saying, but yes, this voicemail works normally for both internal and external calls after the 30 seconds of ring time


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technomancer_101
(@technomancer_101)
Active Member
Joined: 5 months ago
Posts: 13
02/03/2020 11:45 am  

Any updates on this? Were you able to replicate my issue?


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 2232
02/03/2020 1:54 pm  

We already found the issue, we will include its fixed on the next version.


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