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CDR filters are way to complicated  

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Gary
 Gary
(@gary)
Estimable Member
Joined: 3 years ago
Posts: 168
25/05/2020 6:58 pm  

Maybe it's just me but getting basic reports using filters are not working or are very complicated, A basic report to show how many incomming calls we receive is impossible to get, the main number rings to a ring group so every extension is counted even though they don't answer the call, if you apply Status Answered it's still wrong because you see all the parked calls ? if you try to exclude 701 it does not work ?

Also in the CDR thier is a column "TO" but if you try to use this as a destination "exclude" it does not work

 


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 2355
26/05/2020 4:19 pm  

Did you filter by call type?


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Gary
 Gary
(@gary)
Estimable Member
Joined: 3 years ago
Posts: 168
27/05/2020 7:29 am  

This is one combination I tried.

 


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