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Multiple Trucks / SVI

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jimmy57000

(@jimmy57000)

Active Member

Joined: 1 year ago

Posts: 18

25/11/2019 3:44 pm

Hello,

I would like to know how to redirect incoming calls from one line to an IVR system?

I already have a SIP ovh line that works when I call that redirects well to the SVI

The problem is that I added a new line OVH .. except that it goes to the first SVI by the 2nd..

I would like calls from the new number to be redirected to the new correct standard

I hope I was understandable ^^

My actually Inbound routes (Screenshot) in the attach file !

Thanks you !

TOKvCjT.png

This topic was modified 7 months ago 2 times by jimmy57000

Quote

mrivera

(@ing-joserivera26)

Developer Admin

Joined: 2 years ago

Posts: 2355

25/11/2019 3:59 pm

You might redirect by DID

ReplyQuote

jimmy57000

(@jimmy57000)

Active Member

Joined: 1 year ago

Posts: 18

25/11/2019 4:11 pm

@ing-joserivera26

I tried, that said I can not be routed.. Screenshot joigned

0O9qyep.png

This post was modified 7 months ago 2 times by jimmy57000

ReplyQuote

mrivera

(@ing-joserivera26)

Developer Admin

Joined: 2 years ago

Posts: 2355

25/11/2019 6:05 pm

You must check the asterisk CLI, and see what is happening with call. On this way you may know why the calls are not routed to the right destination.

ReplyQuote

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