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I setup the IVR to ring groups if user timeout with one by one but it calls ext 2 before ext 1 and no music on hold music rings.
Here is my ivr and ring groups settings.
Ring group settings.
We will check it
Is there any progress ?
We were participating in the itExpo, that's why we hadn't the time to check it, actually finished today, so, we will check it on Monday.
any update on this ?
The current behavior allows you to play the configured music on hold only when the caller is put on Hold, no, when an extension is ringing.
We will analyze this behavior and take a decision about it.
This issue is fixed in version 2.3.0 of VitalPBX
Latest Post: IVR forward according to call number or phone book groups. Our newest member: Adrian_Simpson
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