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Music on hold not working on Ring groups.  

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voiprehberi
(@raksart)
Trusted Member
Joined: 11 months ago
Posts: 83
30/01/2019 12:38 pm  

I setup the IVR to ring groups if user timeout with one by one but it calls ext 2 before ext 1  and no music on hold music rings.

 

Here is my ivr and ring groups settings.

 


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voiprehberi
(@raksart)
Trusted Member
Joined: 11 months ago
Posts: 83
30/01/2019 12:38 pm  

Ring group settings.


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 1 year ago
Posts: 888
30/01/2019 9:29 pm  

We will check it


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voiprehberi
(@raksart)
Trusted Member
Joined: 11 months ago
Posts: 83
01/02/2019 9:14 am  

Is there any progress  ?


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 1 year ago
Posts: 888
01/02/2019 9:21 pm  

We were participating in the itExpo, that's why we hadn't the time to check it, actually finished today, so, we will check it on Monday.


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