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Queue / Follow Me Diverision issue after update to 2.3.8-1  

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DannyLarsen
(@dannylarsen)
Estimable Member
Joined: 2 years ago
Posts: 160
08/10/2019 11:07 am  

After updating to 2.3.8-1 if a Que has a member set to allow diversion and the ext is set to Follow Me after returning from a no answer the call is hung up on and does not return to the Final Destination setting


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beaugast
(@beaugast)
Active Member
Joined: 1 year ago
Posts: 7
29/10/2019 2:35 pm  

I am having the same issue. Were you able to solve this? 


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mo10
 mo10
(@mo10)
Estimable Member
Joined: 2 years ago
Posts: 169
29/10/2019 3:49 pm  

@ing-joserivera26

Can you please help?!


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 2355
30/10/2019 11:16 am  

I will add this issue to our task list. I assume that this will be fixed on the next updates.


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beaugast
(@beaugast)
Active Member
Joined: 1 year ago
Posts: 7
30/10/2019 11:31 am  

@ing-joserivera26 if you put an extension into a queue permanently and allow diversions on that extension, the extension will answer the queue call automatically when ringing the extensions configured "follow me" number.


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