I set two trunks on my pbx (trunk A and trunk B).
I'd like that some extensions uses Trunk A for incoming and outgoing calls and other extensions uses trunk B.
With trunk A and related extensions everything works well.
With trunk B i have some problems : when the related extension makes a call, the recipient see the number of trunk A.
I tried to edit the "External Cid" field in the extension options with the number of trunk B without success.
How can i make it works well?
Thanks for your reply!
i checked on my VoIP provider panel and the settings are ok, so probably something is wrong in my configuration as you said.
I tried also in "General" tab of trunks to fill the "Trunk Cid" field for trunk B and i enabled the option "overwrite CID" but is still the same, so not working as i wish.
Maybe the field "Get DID from and Get CID from" could be useful?
Are you using a dial prefix in your outbound routes, for example:
Outbound Route A (Trunk A):
Outbound Route B (Trunk B):
Did you define different dial patterns per trunk?