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Sonata Recordings N...
 

[Solved] Sonata Recordings No synchronization  

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ruben
(@ruben)
Active Member Customer
Joined: 1 month ago
Posts: 7
29/10/2019 2:21 am  

Hello,

Sonata recordings are not working I have the paid version but the data is not syncing nor can I get the extensions.


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 1827
29/10/2019 8:39 am  

What version of VitalPBX are you running and What version of Sonata Recordings? 


ruben
(@ruben)
Active Member Customer
Joined: 1 month ago
Posts: 7
31/10/2019 1:31 am  

Version 2.0.2-1


mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 1827
01/11/2019 1:49 pm  

Do you have the latest VitalPBX version?

Did you already synchronize the extensions?


ruben
(@ruben)
Active Member Customer
Joined: 1 month ago
Posts: 7
04/11/2019 11:54 pm  

Hello,

Yes, I have the latest version installed. I have removed and installed it a couple of times but always get the same error. On the console, I see get an error message.

extensions loaded options Object
/sonata/recordings/index.php:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

 


mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 1827
05/11/2019 3:33 am  

Did you change something on your PBX? Like changing the default http port?


ruben
(@ruben)
Active Member Customer
Joined: 1 month ago
Posts: 7
05/11/2019 6:58 am  

No,

The sonata switchboard and billing is working correctly.

 

[server]
port=3001
httpsPort=3005
keyFile=/usr/share/ombutel/certificates/xxx.xxxxx.xxx/private.pem
certFile=/usr/share/ombutel/certificates/xxx.xxxxx.xxx/bundle.pem
caFile=/usr/share/ombutel/certificates/xxx.xxxxx.xxx/chain.pem

[asterisk]
username=xxxxx
password=xxxxxxx
host=localhost
port=5038

[database]
username=xxxx
host=localhost
password=
database=ombutel


mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 1827
08/11/2019 1:33 pm  

We just release a new update for the Sonata Recordings, may you update and let me know if after updating the issue get fixed?


ruben
(@ruben)
Active Member Customer
Joined: 1 month ago
Posts: 7
11/11/2019 5:47 am  

Hello,

Just updated to the latest version, now the issue has been fixed. Everything is working now.

Thank you. 


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