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sadiqbd
(@sadiqbd)
Active Member Customer
Joined: 4 months ago
Posts: 9
01/03/2020 11:24 pm  

I have just installed the VitalPBX from DigitalOcean Marketplace.

PBX extensions are not able to receive the call. Error: 488 not acceptable

Client: Grandstream Wave
Server Platform: DigitalOcean Singapore
Extension Type: SIP
Change Default Port to 15060 instead of 5060 from Setting->Telephone Settings->SIP Setting->Bind IP 0.0.0.0 Port 15060

Extension: A make a call request to Ext B
Ext B press the "Accept" Button.
Ext A ring status changed to talking and times count started.
But Ext B still see ringing.. and few times later error 488 not acceptable

This topic was modified 4 months ago by sadiqbd

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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 2355
02/03/2020 9:44 am  

Check the codecs you are using for both devices, or check them  globally in the SIP Settings


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sadiqbd
(@sadiqbd)
Active Member Customer
Joined: 4 months ago
Posts: 9
03/03/2020 12:21 am  

@ing-joserivera26

I have added all codec from SIP Settings but still It is not working.

 


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 2355
17/04/2020 10:43 am  

Did you enable the NAT settings on SIP Settings?

What kind of phones you are using?


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sadiqbd
(@sadiqbd)
Active Member Customer
Joined: 4 months ago
Posts: 9
18/04/2020 3:19 am  

NAT is enabled properly. I can use other clients without any issue like Zoiper, Grandstream ATA and SIPML5 without any issue.

Grandstream wave (android app) is the phone which is not working.


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mrivera
(@ing-joserivera26)
Developer Admin
Joined: 2 years ago
Posts: 2355
18/04/2020 5:16 pm  

I think the latest version of gswave try to use ipv6 instead of ipv4.


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Mrshanks
(@james-8706)
Active Member Customer
Joined: 3 months ago
Posts: 16
19/04/2020 5:10 am  

@sadiqbd

In GS Wave did you specify :PORT after the hostname? Just checking all boxes here.


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